Home > How Client-Member shall contact to the support team?

How Client-Member shall contact to the support team?

R2R/OMG Client-Member shall not at any time,for any reason, contact our Corporate Private Vault Partner Services about their Rebated Gold Holdings, for any questions or concerns or action requests at all (et al).  You will make all such inquiries,requests and more through R2R/OMG Support contact services provisions ONLY.

As all Gold Rebate funds at our contracted Vaults, are held in Aggregate via our Corporate Accounts, and accounted for you through your Virtual Holding individual account (i.e. which can be viewed in your Members Login area, as your Available funds/non-pending). This is to keep all your rebate funds: safe,secured, insured and accounted correctly, without any additional fees to you the R2R/OMG Member, and most importantly "Tax-free". This Available (cleared/paid) Funds in Gold, can be: securely held long-term, sold, willed ,or shipped (you pay shipping-handling-insurance) per our rules requirements by request. When your Virtual Holdings, within our Physical Gold Aggregate Corporate R2R/OMG Accounts reach sufficient/substantial amounts, we(R2R/OMG) or associated partners, may in the future offer Loans against these assets, so you do not have to sell out for short term needs (coming soon).

You will make all such inquiries,requests and more through R2R/OMG Support contact provisions ONLY. Failure to abide by this, and potentially overload our Vault Partners Support team, with queries they do not have individual accounts for, will result in Members Warning 1st, and then suspension or closure of their membership account with R2R/OMG. 

 If you choose to go through our referral links (Coming soon) to open an individual allocated account with one of our contracted Gold Holdings Vaults, in addition to your tax-free aggregate holdings in our Corporate Account with them, then those purchased Gold Holdings will not be Tax-free, as it only results to be as such from Purchases rebates, and you must consult your own advisers on any reporting requirements and potential taxes due, on your directly purchased Holdings . You will then communicate directly with the Private Vault on that direct individual allocated account Only. And, of course, abide by their (the Vaults) own Terms and Conditions and guidance/rules. There are no rebates offered on direct purchases for your separate account, from these Vaults at this time,and none promised. 

Yet, R2R/OMG may offer our own Proprietary Precious Metals Products, at a future date, that do have Gold Rebates on certain types of same (i.e. Small ingots or coin units, or Bullion Jewelry), where margins and more make that possible and practical, so stay alert to those offerings. And those products, will have tax-free rebates in Gold ,on top of the Gold, or PM (Precious Metals) or Jewelry you Purchase.